Careers

Customer Service Representative- Seasonal

  • Job Tracking ID: 109030-015
  • Job Location: Miami, FL
  • Job Level: Mid Career (2+ years)
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: December 04, 2017
  • Years of Experience: Up to 2 Years
  • Starting Date: ASAP



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Job Description:

The responsibilities for the position include: Taking instructions from Team lead and/or Supervisor on support as needed accounts to keep up with Department workflow. Cross-train on multiple accounts. General office duties, billing, EDI, or Customer AP accounts payable email, filing, answering telephone calls. Communicate with Sales Rep., Purchasing and or warehouse on pending items for Order process. Preparing shipping documents; including but not limited to: Bill of Lading, Airway Bill, Shipping Export Declaration, Customs 7512 Form. Process customer’s orders including but not limited to input in JD Edwards, shipping instructions, and pricing. Research for Proof of Delivery (PODs) for Customers. The position requires participation in scheduled inventories, as needed. General office duties, billing, EDI, filing, answering telephone calls, preparing shipping documents including but not limited to Bill of Lading, Airway Bill, Shipping Export Declaration, Customs 7512 Form.Process customer’s orders including but not limited to input in JD Edwards, shipping instructions and pricing. The position requires participation in scheduled inventories, as needed.

Overtime will be required.

Experience and Skills:

 

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Word, Excel, Power Point, Outlook.
    Knowledge of Import/Export paperwork and Customs Documentation.
  • High level of Customer Service and organization skills.
  • Excellent communication and interpersonal skills.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to multi-task and problem solve under stressful/high pace environment.

 

EXPERIENCE/EDUCATION REQUIRED:

High School Diploma or GED. 2-3 years Freight Forwarding experience OR in related field OR a combination of experience and education .Preferably familiar with Export Business

 

 

 


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